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Working at Paterson

Paterson Jewellery has made jewellery in Bangkok since 1935, and in the Gemopolis Industrial Zone since 2005. About 77 people work here. CAD, casting, setting, finishing and packing all happen in one building, with no subcontractors.

The work

We make high-end custom jewellery for brands, diamond dealers and jewellery houses. The pieces are complex and technically hard to make: lines of stones set one by one under the microscope, tennis bracelets and hoops, and pieces built to a customer's own design.

• Goldsmith builds, files and solders pieces from cast parts, to the drawing.
• Setter sets diamonds and other stones under the microscope.
• Polisher finishes the surface of each piece to the customer's standard.
• Caster casts gold from 9K to 22K, palladium alloys, sterling silver and gold vermeil.
• CAD designer turns a customer's design into a 3D model for wax and casting.
• Quality control checks every piece against the quality agreed with the customer.

Tools and data

The factory designs in CAD, weighs metal in and out at every step and records it in the company's own system, and uses that data in daily planning. AI tools are being brought into planning and reporting.

Conditions

Monday to Friday, 8:00 to 18:00, with a 1-hour lunch break. Performance bonus, free uniform and social security.

Management

Management is close to the work. The Production Manager reports directly to the Managing Director and has a say in strategy. Staff sign in to the company's own system, in Thai or English.

What we hold to

• Every piece leaves at the quality agreed with the customer, on the day promised.
• Weights in and out are right at every step.
• Handmade work is respected, and goldsmiths and setters are the heart of the company.